Frequently ask Questions
We are a business unit of Melchers Techimport GmbH, focusing on importing customized technical components for our clients.
Our global supplier network.
The clients data will be stored under best security standards "https" etc.
We sign an NDA with our client to protect both intellectual properties.
Yes we offer frame contracts, from one to multi-year contract.
Our technical staff will check the products on site during and after production process to assure our clients quality requirements.
We try to find a the best suitable supplier within our core network. If we can’t find a supplier which can reach your requirements we will not charge any costs to you.
We use PDF and CAD (stp.) drawing formats.
Please contact us directly and we will inform you as soon as possible, max. within 24 hours.
The delivery from Asia to Europe (ETD - estimated time of delivery) starts after the production finish date and our QC approval. The standard delivery times are:
Sea freight : 6-8 weeks
Train freight: 3 weeks
Air freight: 10 days
Express: 3-5 days
Our supplier might have minimum order quantities, so we will try to help you find a solution which fits both parties and is economically feasible.
If you paid for the toolings, you own them.
We usually store your products up to 12 month.