Frequently Asked Questions

Who is Melchers Components?

We are a business unit of Melchers Techimport GmbH, focusing on importing technical components customized for our clients.

Which production technologies are you offering?
We offer casting, deep drawing, stamping/bending, forging, cnc machining, welding, assembly groups, plastic injection, rubber and extrusion parts.
Who is manufacturing the products?

Our global supplier network.

How secure is my intellectual property & data?

The clients data will be stored under best security standards "https" etc.
We sign an NDA with our client to protect both intellectual properties.

Do you offer frame contracts?

Yes we offer frame contracts, from one to multi-year contract.

How do you assure the quality of the parts?

Our technical staff will check the products on site during and after production process to assure our clients quality requirements.

Do you have technical limits in certain production technologies?

We try to find a the best suitable supplier within our core network. If we can’t find a supplier which can reach your requirements we will not charge any costs to you.

What format do the technical drawings need?

We use PDF and CAD (stp.) drawing formats.

Where do I see the current order status?

Please contact us directly and we will inform you as soon as possible, max. within 24 hours.

How long is the delivery time from China? 

The delivery from Asia to Europe (ETD - estimated time of delivery) starts after the production finish date and our QC approval. The standard delivery times are:
Sea freight : 6-8 weeks
Train freight: 3 weeks
Air freight: 10 days
Express: 3-5 days

Do you have minimum order quantities (MOQ) or min purchasing amounts?

Our supplier might have minimum order quantities, so we will try to help you find a solution which fits both parties and is economically feasible.

Whom do the toolings belong to?

If you paid for the toolings, you own them.

How long do you store my products? 

We usually store your products up to 12 month.